The Rabobank Arena, Theater and Convention Center Box Office is located at 1001 Truxtun Avenue, at the northeast corner of Rabobank Arena between the Arena and Theater, directly across from the Bakersfield Condors main office. While the box office does not accept phone calls, general event information can be obtained by calling 661-852-7777.
AXS.com is the only official online site for tickets to events at Rabobank Arena, Theater and Convention Center. Tickets for our events listed on other websites may be counterfeit and/or sold at higher than face value.
Current Box Office hours:
Monday – Friday
Event Days: 10:00 AM – 1/2 hour after event start
Non-Event Days: 10:00 AM – 5:00 PM
Saturday and Sunday
Event Days: 12:00 PM – 1/2 hour after event start
Non-Event Days: Closed
Box Office Purchases
Tickets may be purchased directly at the Box Office. Rabobank Arena accepts the following methods of payment: Cash, American Express, Mastercard, Visa and Discover. When purchasing tickets with a credit card, you must show a valid photo identification to complete the transaction.
Phone and Online Purchases
Tickets may also be purchased by phone or online:
Charge-By-Phone for AXS: (888)-929-7849
Online via AXS.com
Will Call Pick Up
Purchaser Pick Up - Tickets may be picked up at the Will Call window of the Box Office two hours prior to the event start time. You must have the credit card used to make the purchase and a valid photo identification to pick up tickets at Will Call.
Accessible/Disabled seating is available on both levels of the Arena, as well as in the Theater. Accessible seating is available through AXS.com and through the Rabobank Arena Box Office. When ordering accessible tickets, it is important to indicate that you require accessible seating so we can properly seat you.
Purchase Accessible Tickets
Visit AXS.com, find your event, click the "TICKET" link, then click the "Accessible Tickets."
For Charge-By-Phone, call (888) 929-7849 and request accessible tickets.
You may also visit the Rabobank Arena Box Office and request accessible tickets.
In general, most events allow children under 2 to enter without a ticket, provided they do not need and actual seat. However, some events require all attendees, regardless of age, to present a ticket for entry. Please check the event ticket policies at the time of purchase.
Rabobank Arena only accepts and scans tickets off a mobile device if they are within the AXS mobile application. All other PDFs formatted and mobile tickets must be printed to enter the arena. Please make sure you print the tickets on paper prior to arriving at the arena, as printers will not be made available at the arena.
Timed (15 minute) parking for the box office is located along Truxtun Avenue in front of the Arena. Additional parking may be found in the lots directly behind the Arena.